Refund policy
At EPITOME, every product undergoes careful inspection before dispatch.
Refund Policy
We do not offer monetary refunds once an order has been successfully delivered.
Returns
Eligible returns may be accepted within 7 days of delivery, provided that:
- The item is unused.
- The item is unworn.
- Original tags are attached.
- Original packaging is intact.
- The product passes our quality inspection.
Store Credit
Approved returns will be issued as EPITOME Store Credit, which can be used toward future purchases.
Size Exchange
Need a different size?
We offer size exchanges subject to stock availability.
Products must be:
- Unused
- Unwashed
- In original packaging
- With all tags attached
Non-Returnable Items
Returns are not accepted for:
- Used products
- Damaged products caused by customers
- Customized products
- Final sale items
Every piece reflects the EPITOME standard.
Defining Greatness.